Delores Melon

Ok, basically, it was MY fault because I didn’t tell them sooner. And vacations and the manager being in and out. And the teller just didn’t remember the situation. And blah blah blah. She wasn’t very nice either. I held my ground and kept my cool. I’m so proud of myself.

What the HELL am I talking about? The bank, people… the BANK. I remembered my bank issue was still hanging over my head and when I checked my calender, it’s been nearly TWO FOOKING weeks since that wing nut told me the bank manager would call me back. Sweet Jesus mary and joseph. TWO WEEKS.

I left a lovely message for Juanita. Something to the effect that it’s been nearly two weeks, I’ve called now four times, no call back at all, clearly they don’t give a crap.

The manager herself called me back. Here’s the part I’m rolling my eyes over. I said, “Hello”. (of course, that’s pretty standard phone etiquette.) She says “This is Melody XXXXX, branch manager at XXXX”. Then nothing. She’s all quiet. So I said “Yes”. “I’m returning your call”, she says. “Duh”. Ok not really, but I wanted to say it.

I said “Well I was under the impression you were made aware of the situation…”. What I wanted to say was “Bout damn time jackass.” But I didn’t. Anyway, my main beef was how it took four phone calls and nearly four weeks to get a callback. She apologized, but in that snotty, ‘I hate you and your three dollars’ way. Then made excuses like, well it happened so long ago, (which I explained was because I use the Internet, not my statements to reconcile my bank book). “Must have been a misunderstanding”… Well I don’t see how you can misunderstand ink on a deposit slip. Unless the teller is on the retard employment program. Then, I concede.

She also used vacations and busy schedules to excuse the time it took to call me back. I’m sorry, but does that seriously fly anymore? I even said something to the effect that her apology would have been more effective four weeks ago. “We’re sorry” or “thank you for bringing this to our attention” would have taken all of 2 minutes. She could have called me from the bathroom ffs.

HOWEVER, for the past couple hours I’ve been chatting via email with a friend whose boss just happens to be on the board of directors for said bank. *snicker snicker*

And I quote “Since I now chair the Human Resources committee I have access to the HR Director and will surely let her know. “

Take that, bitches.