Delores Melon

I have a few things jostling in my head, I’m anxious to share it all with you though.

First: as mentioned in previous post, I’m about to embark on financial issues with you my faithful readers. I’m delaying because as I said, I’m currently creating a website purely for financial matters and it seems silly to blog here AND there about it. The problem however is that my current host provider sucks eggs with toast.

Last night I decided I wasn’t going to wait around for them to have a miracle and finally maintain a stable support service. Therefore, I began the process of moving my .com name to another place that will hold it until I find someone that will host my site.

This required a call to their support service. *slight nerve tremor* Let me interject here a minute, when I first signed up with them, I knew much less than I know now about domain names, web hosts, registrars, etc. What I know now is that it’s a much better idea to pick company A to REGISTER your domain name, and company B to HOST your site. When I signed on last summer I chose company “sucks ass” to do both, register my domain name (myname dot com [not my actual web, derr]) and host my website. I also did nothing with my site for many months… this is all pre-ADD diagnosis too. Enough said.

Now that I’m moving forward in all areas of my life, I’m picking up with my site. I started having issues, and upon further research, discovered I’m not the only one that finds them to be less than stellar in service. So I’ve decided to move my stuff. Ok, back to last night. I had to call their support. gag. The hold time was relatively minimal and I was expecting far worse, in fact I expected to have to hang up and resume that task today.

So, support guy answers. I explain what I need and he gives me info to assist me. Not being the dumbass I used to be, I request he remain on the line while I try to get into the site he directed me to. No problem. Then, I am required to enter a user name and password. Problem. It wasn’t working and I was silently thanking all that is good and holy that I kept him on the line. After a few minutes of trying to resolve the issue, *now pay attention*… TECHNICAL SUPPORT guy from my website services provider says to me “I don’t know what else to tell you”. Uh, excuse me? My response ” uh, you’re technical support. If YOU can’t help me, what am I supposed to do?” He put me on hold for a tiny while.

While this issue was resolved, I’m left thinking, THANK JEHOVAH I’m getting out while I can. Not only that, while talking with support guy, it sounded like he was on the phone in someone’s basement and I could hear other people chatting in the background. It sounded like he was in a cave or something.

That alarms me for several reasons. A company providing computer related services should have better phone systems. I realize that sounds nitpicky, but I have my standards. And HELLO… “I’m sorry, I don’t know what to tell you”… ?????? THAT is their frickin support response?

Anyway, the move is in process and I’m much relieved. I’m not in any big hurry so I have time to research. I do love to research.

Ok, next issue: My beloved store, (that rhymes with Marget), well I had to go there yesterday. My first mistake was even leaving the house because when you start out having a bad day, you really shouldn’t mingle in public.

For some reason, I feel much more cool when I’m in a store with my trusty iPod. I’m in my thirties. I highly doubt I’m going to turn into some sort of celebrity simply walking through a store with an iPod. But, I FEEL cooler. Whatever.

My shopping trip ensues without anything noteworthy happening. Now, I’ve written before about customer service. And I think we can all agree, I’m a bit neurotic. So, I shimmy my cart towards a register when the one directly beside me suddenly opens. I look at the cashier and in a very upbeat, almost goofy, voice say “Are you open? I have such good timing!!”.

That comment is met with downcast eyes and a nearly inaudible “mmhm”. YAY! This is going to be a walk in a pile of poo. So, that’s the extent of her communication with me. No “Hi”. No “How are you?”. Nothing. My joyful demeanor that had been assassinated earlier that morning was slowly recovering up until I got into her line. Now, I was deflated.

What kills me though, is this: she must have realized she was a clod, because she tried to make a comment about a coupon on something I was buying. By this time, I didn’t care. She was poop as far as I was concerned. She should have been nice off the bat and not acting like “omg, I can’t believe I have to checkout customers at this, my JOB, and oh sweet jesus here comes one now…”.

So then, when she hands me my receipt, I swear to girl scout cookies, and said “have a nice day” (and how she mustered that one I’ll never figure), she actually sounded SNOTTY. Like I was the one having a BAD day. Oh man that annoyed the fudge out of me.

Look, I get that I’m odd, weird, anal and I run my brain at a much higher RPM than normal people. But don’t act like an ass AT YOUR JOB, when I’m PAYING MONEY, and then act surprised when your NASTY NATURE rubs off on me. sweet corn chips.

Anywho, the beauty of ADD is that about 20 minutes later, I didn’t remember much of that particular incident, and the rest of my day went off relatively smoothly.